The University of Texas at El Paso

Dental Office Administrative Assistant Certificate with Microsoft Office 2016 Online

Course Name

Dental Office Administrative Assistant Certificate with Microsoft Office 2016 Online

Contact Hours: 225 (an estimated time frame devoted to a course of study from start to finish that can vary from student to student)

Course Description

This course is designed to give the students the knowledge to work in a progressive dental office. The student will learn basic dental anatomy, charting, terminology, communication skills, clinical and information records management, dental insurance processing, financial arrangements, bookkeeping procedures, computerized dental systems and employments skill that will assist in obtaining a position as a dental administrative assistant.

Please note: Course of study may be completed earlier than indicated and students retain access for one year from the date of enrollment.

Outcome

Upon successful completion, students will have working knowledge of and be able to:

  • HIPPA, professional ethics, professional conduct and the roles of the dental professionals.
  • Identify and/or interpret basic anatomy and dental anatomical structures, charting symbols, tooth numbering systems and common dental procedures.
  • Gain an understanding of effective communication, including written, verbal and nonverbal.
  • Describe the functions and components of the patient clinical record, risk management, patient record maintenance, filing methods and patient appointment scheduling.
  • Classify different types of dental insurance coverage, and file and process dental insurance claims.
  • Describe the elements of a financial policy, accounts receivable and payable, collections and financial transactions.
  • Describe and perform bookkeeping procedures: posting transactions, both manual and computerized, audit report and trail, payroll record, and reconciling bank records.
  • Identify dental practice management software functions.
  • Perform basic functions using Dentrix dental software.
  • Prepare the components to assist in securing employment: resume, cover letter and job applications.
  • Practice techniques for a successful job interview: attitude, behavior and answering questions.
  • Microsoft Office products

Assessment

Assessment Tools:

  • Quizzes
  • Practical Experience
  • Online Exercises

Outline

To receive a complete and comprehensive course outline, write to courseinfo@jeronline.com. Be sure to include both the complete course number and course title with your query.

Books

The Administrative Dental Assistant Text and Workbook are included. No additional purchase required.

Course Name

Microsoft Office 2016 Certification Training Bundle (Levels I,II,III)

Contact Hours: 120 (an estimated time frame devoted to a course of study from start to finish that can vary from student to student)

Course Description

Access 2016

Microsoft Access is now much more than a way to create desktop databases. It’s an easy to use tool for quickly creating browser based database applications that help you run your business. Your data is automatically stored in a SQL database, so it’s more secure and scalable than ever, and you can easily share your applications with colleagues. This course will guide you through the basics of relational database design and through the creation of database objects. You will learn how to use forms, query tables and reports to manage data. You will understand the interface, customization and creation editing of the many objects available within the Microsoft Access application. This course is divided in to three separate levels being Basic Microsoft Access, Intermediate Microsoft Access and Advanced Microsoft Access.

Excel 2016

Microsoft Excel is the standard spreadsheet application for both personal and business use, so staying on top of the latest version is very important for anyone considering career advancement. Regardless of your level of understanding, you will benefit from this Microsoft Excel 2016 training course because it covers basic, intermediate and advanced competency levels. Our Microsoft Excel 2016 training course will help arm you with the knowledge to use it more effectively whether you are using it at home or in the workplace. Understand how to manipulate data within a spreadsheet, validate and present information using the built in structure and functions of Microsoft Excel.

Outlook 2016

Microsoft Outlook is by far one of the most popular email applications used by millions of professionals and students all over the world. Microsoft Outlook 2016 provides better organization, search capabilities, communication and social networking features. With this Microsoft Outlook 2016 training course, you will learn the four major components of outlook including contacts, email, calendars and tasks. This course will also touch on the OneNote application that provides a cross platform and cross application note taking tool. This course covers all the bases including Basic Outlook 2016, Intermediate Outlook 2016 and Advanced Outlook 2016.

PowerPoint 2016

Take your PowerPoint presentations to the next level with our Microsoft PowerPoint 2016 online training course! Whether you are a beginner or have experience and want to sharpen your skills, this online course will help you create professional quality presentations that will grab your audience’s attention and keep them interested from start to finish. This course is separated in to three main sections covering Basic PowerPoint, Intermediate PowerPoint and Advanced PowerPoint lessons, which will provide an in depth review of the presentation software included in the Office 2016 suite of applications. Learn to navigate the interface effectively, insert a range of objects and how to create engaging presentations that will wow viewers. Topics will include design, customization and presentation of information using Microsoft PowerPoint 2016.

Word 2016

Microsoft Word 2016 is a very popular word processing program that can be used for both personal and business purposes. While already feature rich and critical for productivity, Microsoft continues to improve and enhance their software with each new release like the latest Microsoft Word 2016. In this course, you will learn to navigate the interface, create documents that stand out and how to extend the use of Microsoft word beyond its traditional uses. This course will cover simple document creation, complex long documents and all aspects of the word processor. This online training course will cover three main areas including Basic Word, Intermediate Word and Advanced Word.

System Requirements:
Internet Connectivity Requirements:
Cable and DSL internet connections are recommended.
 
Hardware Requirements:
Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
256MB RAM minimum. 1 GB RAM recommended.
800x600 video resolution minimum. 1025x768 recommended.
Speakers/Headphones to listen to Dialogue steaming audio sessions.
A microphone to speak in Dialogue streaming audio sessions.
 
Operating System Requirements:
Windows Vista, 7, 8, 8.1
Mac OSX 10 or higher.
OpenSUSE Linux 9.2 or higher.

Web Browser Requirements:
Google Chrome is recommended.
Firefox 13.x or greater.
Internet Explorer 6.x or greater.
Safari 3.2.2 or greater.

Software Requirements:
Adobe Flash Player 6 or greater.
Oracle Java 7 or greater.
Adobe Reader 7 or greater.

Web Browser Settings:
Accept Cookies
Disable Pop-up Blocker.

Outcome

Upon successful completion, students will be prepared to proficiently use Microsoft Office 2016 training bundle includes beginner, intermediate & advanced levels for Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint and Microsoft Word.

Assessment

Visual Demonstrations & Multimedia Presentations - Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. We always focus on real world scenarios and skill-set development.

Quizzes & Exam Simulators - The custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding. This will allow you to gauge your effectiveness before moving to the next module in your course. These courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam.

Outline

To receive a complete and comprehensive course outline write to courseinfo@jeronline.com and include the complete course title.

Course Name

Dental Office Administrative Assistant Certificate Program

Contact Hours: 75 (an estimated time frame devoted to a course of study from start to finish that can vary from student to student)

Course Description

This course is designed to give the students the knowledge to work in a progressive dental office. The student will learn basic dental anatomy, charting, terminology, communication skills, clinical and information records management, dental insurance processing, financial arrangements, bookkeeping procedures, computerized dental systems and employments skill that will assist in obtaining a position as a dental administrative assistant.

Outcome

The learning outcomes for each student are to:

  • Have knowledge in HIPPA, professional ethics, professional conduct and the roles of the dental professionals.
  • Identify and/or interpret basic anatomy and dental anatomical structures, charting symbols, tooth numbering systems and common dental procedures.
  • Gain an understanding of effective communication, including written, verbal and nonverbal.
  • Describe the functions and components of the patient clinical record, risk management, patient record maintenance, filing methods and patient appointment scheduling.
  • Classify different types of dental insurance coverage, and file and process dental insurance claims.
  • Describe the elements of a financial policy, accounts receivable and payable, collections and financial transactions.
  • Describe and perform bookkeeping procedures: posting transactions, both manual and computerized, audit report and trail, payroll record, and reconciling bank records.
  • Identify dental practice management software functions.
  • Perform basic functions using Dentrix dental software.
  • Prepare the components to assist in securing employment: resume, cover letter and job applications.
  • Practice techniques for a successful job interview: attitude, behavior and answering questions.

Assessment

This program is divided into three modules. Your final grade for the program will be an average of your three module scores. A minimum score of 70% is required.

  • Students must check the course calendar for assignments. All assignments must be completed.
  • All online quizzes and tests are required and are open book.
  • Downloadable glossaries are provided for each unit.
  • All Bulletin Board questions are required and are part of the final grade.
  • The instructor is available to the students for the duration of the program via email.
  • Each module uses a textbook that is tied to the course objectives.

Outline


Module Contents:

Module One: Dental Terminology

This module is divided into 5 units with a quiz after each unit and a final examination.
Unit One: Unit Four:
  • Dental Language
  • Abbreviated Reference of Head and Neck Anatomy
  • Tissue Structure of the Tooth (Permanent Arch and Primary Teeth)
  • Practice and facility Setups ((Evacuation Systems, Hand Pieces, Lights)
  • Setups and Sterilization
  • Oral and Maxillofacial Surgery
  • Orthodontics
  • Periodontology
  • Pediatric Dentistry
Unit Two:Unit Five:
  • Infection Control
  • Examination and Prevention
  • Radiography
  • Advanced Preparation
  • Dental Laboratory Materials and Procedures
  • Emergency Care
  • Business Procedure
Unit Three:
  • Tooth Restorations
  • Prosthodontics
  • Endontic



Module Two: Dental Billing

This module is divided into six units with 3 quizzes and a final exam.
Unit One: Unit Four:
  • Introduction to the Code
  • Books



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